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Terms & Conditions

Last Updated: [I10-06-2026]

Welcome to Lunessa Skin. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website and placing an order, you agree to comply with and be bound by the terms outlined below.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian. If you do not agree with any part of these Terms & Conditions, please discontinue use of the website immediately.

2. About Our Products

Lunessa Skin offers skincare and personal care products designed to support healthy-looking skin. Product descriptions, images, ingredients, and benefits are provided for informational purposes only.

While we strive to ensure all information is accurate, product packaging, ingredient lists, and formulations may change from time to time. Customers are advised to read product labels carefully before use.

3. Product Usage Disclaimer

  • Products are intended for external use only unless otherwise specified.
  • Individual results may vary depending on skin type, lifestyle, and environmental factors.
  • Perform a patch test before first use.
  • Discontinue use and consult a healthcare professional if irritation or allergic reactions occur.
  • Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

4. Pricing & Payments

  • All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors or inaccuracies at any time.
  • Payment must be completed before an order is processed and shipped.

Accepted payment methods may include:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

5. Order Acceptance & Cancellation

We reserve the right to:

  • Refuse or cancel any order at our sole discretion.
  • Limit quantities purchased per customer.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or technical issues.

If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location, courier service availability, weather conditions, and unforeseen circumstances.
  • Delays beyond our reasonable control shall not make us liable for compensation.
  • Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund Policy.

Due to hygiene and safety considerations, certain skincare products may not be eligible for return once opened or used.

Please review our Refund Policy page for complete details.

8. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos
  • Product names
  • Images
  • Graphics
  • Text
  • Designs
  • Product descriptions

is the exclusive property of Lunessa Skin and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, or commercial use is strictly prohibited.

9. User Responsibilities

By using our website, you agree not to:

  • Use the website for unlawful purposes.
  • Upload malicious code, viruses, or harmful software.
  • Attempt unauthorized access to our systems.
  • Misrepresent personal information.
  • Engage in fraudulent transactions.

10. Limitation of Liability

To the maximum extent permitted by law, Lunessa Skin shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the website.
  • Product usage.
  • Delayed shipments.
  • Technical interruptions.
  • Third-party service failures.

Our total liability shall not exceed the amount paid for the product purchased.

11. Third-Party Links

The website may contain links to third-party websites for customer convenience. We are not responsible for the content, privacy practices, or policies of external websites.

Users access such websites at their own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how personal information is collected, used, stored, and protected.

13. Modifications to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this page.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in [Your City, State].

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Lunessa Skin
Email: support@lunessaskin.com
Phone: [Your Contact Number]
Address: [Your Business Address]

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