{"id":393,"date":"2026-06-10T05:29:09","date_gmt":"2026-06-10T05:29:09","guid":{"rendered":"https:\/\/lunessaskin.in\/?page_id=393"},"modified":"2026-06-10T08:57:26","modified_gmt":"2026-06-10T08:57:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/lunessaskin.in\/?page_id=393","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"393\" class=\"elementor elementor-393\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51a2b93 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"51a2b93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de37d9d elementor-widget elementor-widget-html\" data-id=\"de37d9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\r\n\r\n  <!-- HERO -->\r\n  <section class=\"faq-hero\">\r\n    <div class=\"hero-blob hero-blob-1\"><\/div>\r\n    <div class=\"hero-blob hero-blob-2\"><\/div>\r\n    <div class=\"faq-hero-content\">\r\n      <span class=\"hero-eyebrow\">Support Center<\/span>\r\n      <h1 class=\"script-font\">Frequently Asked Questions<\/h1>\r\n      <p>Everything you need to know about Lunessa Skin \u2014 our products, ingredients, and more.<\/p>\r\n      <div class=\"faq-search-wrap\">\r\n        <span class=\"search-icon\">\ud83d\udd0d<\/span>\r\n        <input type=\"text\" id=\"faqSearch\" placeholder=\"Search your question...\" \/>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- CATEGORY TABS -->\r\n  <section class=\"faq-tabs-section\">\r\n    <div class=\"faq-tabs\">\r\n      <button class=\"tab-btn active\" data-cat=\"all\">All<\/button>\r\n      <button class=\"tab-btn\" data-cat=\"products\">Products<\/button>\r\n      <button class=\"tab-btn\" data-cat=\"ingredients\">Ingredients<\/button>\r\n      <button class=\"tab-btn\" data-cat=\"usage\">Usage & Application<\/button>\r\n      <button class=\"tab-btn\" data-cat=\"orders\">Orders & Shipping<\/button>\r\n      <button class=\"tab-btn\" data-cat=\"skin\">Skin Concerns<\/button>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- FAQ ACCORDION -->\r\n  <section class=\"faq-main\">\r\n    <div class=\"faq-container\">\r\n\r\n      <!-- Products -->\r\n      <div class=\"faq-group\" data-cat=\"products\">\r\n        <h2 class=\"faq-group-title\">\ud83e\uddf4 Products<\/h2>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            What types of sunscreen products does Lunessa Skin offer?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Lunessa Skin offers a wide range of sun protection products including lightweight SPF moisturizers, tinted sunscreens, body sunscreens, and lip protection sticks. All our products are formulated to suit Indian skin tones and humid climates.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Are Lunessa Skin products dermatologically tested?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Yes! Every Lunessa Skin product is dermatologically tested and approved. We conduct rigorous clinical testing to ensure safety, efficacy, and suitability for all skin types \u2014 including sensitive skin.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Are your products cruelty-free?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Absolutely. Lunessa Skin is 100% cruelty-free. We never test on animals and are committed to ethical, compassionate beauty practices.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Do your products leave a white cast?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>No white cast \u2014 ever. Our formulas are specifically developed to blend seamlessly into all skin tones, including deeper complexions, leaving a natural, invisible finish.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <!-- Ingredients -->\r\n      <div class=\"faq-group\" data-cat=\"ingredients\">\r\n        <h2 class=\"faq-group-title\">\ud83c\udf3f Ingredients<\/h2>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            What key ingredients are used in your sunscreens?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Our sunscreens feature a blend of advanced UV filters (both chemical and mineral), hyaluronic acid for deep hydration, niacinamide for brightening, and skin-calming agents like aloe vera and centella asiatica.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Are your products free from parabens and sulfates?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Yes. All Lunessa Skin formulas are free from parabens, sulfates, artificial fragrances, and harsh chemicals. We believe in clean, safe skincare that you can trust every single day.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Are the ingredients safe for pregnant or breastfeeding women?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>While our formulas are carefully crafted and free from many common irritants, we always recommend consulting your dermatologist or gynecologist before introducing new skincare products during pregnancy or breastfeeding.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <!-- Usage -->\r\n      <div class=\"faq-group\" data-cat=\"usage\">\r\n        <h2 class=\"faq-group-title\">\u270b Usage & Application<\/h2>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            How much sunscreen should I apply?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>For full-face coverage, we recommend using about a \u00bc teaspoon (roughly 1.5\u20132 ml) of sunscreen. Apply evenly across your face, neck, and ears at least 15\u201320 minutes before sun exposure.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            How often should I reapply sunscreen?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Sunscreen should be reapplied every 2\u20133 hours when outdoors, and immediately after swimming or heavy sweating. Even on cloudy days, UV rays can penetrate, so daily application is essential.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Can I use Lunessa Skin sunscreen under makeup?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Yes! Our lightweight, non-greasy formula makes it an ideal makeup base. Apply sunscreen first, let it settle for 2\u20133 minutes, and then apply your makeup as usual for a flawless, protected finish.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Do I need sunscreen even if I stay indoors?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Yes! UVA rays (the ones that cause premature aging) can penetrate through glass windows. Additionally, blue light from screens can also affect skin over time. We recommend applying sunscreen every morning, indoors or outdoors.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <!-- Orders -->\r\n      <div class=\"faq-group\" data-cat=\"orders\">\r\n        <h2 class=\"faq-group-title\">\ud83d\udce6 Orders & Shipping<\/h2>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            How long does delivery take?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Orders are typically delivered within 3\u20135 business days across India. Express delivery options are available at checkout for select pin codes. You'll receive a tracking link via SMS and email once your order is shipped.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Is there a minimum order value for free shipping?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Yes, orders above \u20b9499 qualify for free standard shipping. Orders below this value attract a nominal shipping fee of \u20b949.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            What is your return and refund policy?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>We offer a 7-day easy return policy for unused, unopened products. If you received a damaged or incorrect item, please contact our support team within 48 hours of delivery and we will resolve it promptly with a full refund or replacement.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <!-- Skin Concerns -->\r\n      <div class=\"faq-group\" data-cat=\"skin\">\r\n        <h2 class=\"faq-group-title\">\ud83d\udc86 Skin Concerns<\/h2>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Is Lunessa Skin suitable for oily\/acne-prone skin?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Absolutely! Our formulas are non-comedogenic, meaning they won't clog pores. The lightweight, matte-finish variants are especially popular with oily and acne-prone skin types, providing protection without adding shine or triggering breakouts.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Can people with sensitive skin use your products?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>Yes! Lunessa Skin is formulated to be gentle and soothing. Our fragrance-free, hypoallergenic variants are ideal for sensitive skin. We recommend doing a patch test on your inner wrist before applying to the full face.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div class=\"faq-item\">\r\n          <button class=\"faq-question\">\r\n            Will sunscreen make my skin darker or cause tanning?\r\n            <span class=\"faq-arrow\">\ufe40<\/span>\r\n          <\/button>\r\n          <div class=\"faq-answer\">\r\n            <p>No \u2014 sunscreen prevents tanning! UV rays cause melanin production which leads to darkening. By consistently using an SPF 50+ broad spectrum sunscreen from Lunessa Skin, you actively protect your skin tone and prevent further tanning.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <!-- No results message -->\r\n      <div class=\"no-results\" id=\"noResults\" style=\"display:none;\">\r\n        <span>\ud83c\udf38<\/span>\r\n        <p>No questions found. Try a different search term.<\/p>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- STILL HAVE QUESTIONS CTA -->\r\n  <section class=\"faq-contact-cta\">\r\n    <div class=\"contact-cta-inner\">\r\n      <h2 class=\"script-font\">Still have questions?<\/h2>\r\n      <p>Our skin experts are available 24\/7 to help you find the right product for your skin.<\/p>\r\n      <div class=\"contact-cta-btns\">\r\n        <a href=\"https:\/\/wa.me\/919214245433\" class=\"cta-btn-outline\">\ud83d\udcac Chat With Us<\/a>\r\n        <a href=mailto:Samuelkart70@gmail.com\" class=\"cta-btn-fill\">\ud83d\udce7 Email Support<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <script>\r\n    \/\/ Accordion toggle\r\n    document.querySelectorAll('.faq-question').forEach(btn => {\r\n      btn.addEventListener('click', () => {\r\n        const item = btn.parentElement;\r\n        const isOpen = item.classList.contains('open');\r\n        document.querySelectorAll('.faq-item.open').forEach(i => i.classList.remove('open'));\r\n        if (!isOpen) item.classList.add('open');\r\n      });\r\n    });\r\n\r\n    \/\/ Category filter\r\n    document.querySelectorAll('.tab-btn').forEach(btn => {\r\n      btn.addEventListener('click', () => {\r\n        document.querySelectorAll('.tab-btn').forEach(b => b.classList.remove('active'));\r\n        btn.classList.add('active');\r\n        const cat = btn.dataset.cat;\r\n        document.querySelectorAll('.faq-group').forEach(group => {\r\n          group.style.display = (cat === 'all' || group.dataset.cat === cat) ? 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'none' : 'flex';\r\n    }\r\n  <\/script>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support Center Frequently Asked Questions Everything you need to know about Lunessa Skin \u2014 our products, ingredients, and more. \ud83d\udd0d All Products Ingredients Usage &#038; Application Orders &#038; Shipping Skin Concerns \ud83e\uddf4 Products What types of sunscreen products does Lunessa Skin offer? \ufe40 Lunessa Skin offers a wide range of sun protection products including lightweight SPF moisturizers, tinted sunscreens, body sunscreens, and lip protection sticks. All our products are formulated to suit Indian skin tones and humid climates. Are Lunessa Skin products dermatologically tested? \ufe40 Yes! Every Lunessa Skin product is dermatologically tested and approved. We conduct rigorous clinical testing to ensure safety, efficacy, and suitability for all skin types \u2014 including sensitive skin. Are your products cruelty-free? \ufe40 Absolutely. Lunessa Skin is 100% cruelty-free. We never test on animals and are committed to ethical, compassionate beauty practices. Do your products leave a white cast? \ufe40 No white cast \u2014 ever. Our formulas are specifically developed to blend seamlessly into all skin tones, including deeper complexions, leaving a natural, invisible finish. \ud83c\udf3f Ingredients What key ingredients are used in your sunscreens? \ufe40 Our sunscreens feature a blend of advanced UV filters (both chemical and mineral), hyaluronic acid for deep hydration, niacinamide for brightening, and skin-calming agents like aloe vera and centella asiatica. Are your products free from parabens and sulfates? \ufe40 Yes. All Lunessa Skin formulas are free from parabens, sulfates, artificial fragrances, and harsh chemicals. We believe in clean, safe skincare that you can trust every single day. Are the ingredients safe for pregnant or breastfeeding women? \ufe40 While our formulas are carefully crafted and free from many common irritants, we always recommend consulting your dermatologist or gynecologist before introducing new skincare products during pregnancy or breastfeeding. \u270b Usage &#038; Application How much sunscreen should I apply? \ufe40 For full-face coverage, we recommend using about a \u00bc teaspoon (roughly 1.5\u20132 ml) of sunscreen. Apply evenly across your face, neck, and ears at least 15\u201320 minutes before sun exposure. How often should I reapply sunscreen? \ufe40 Sunscreen should be reapplied every 2\u20133 hours when outdoors, and immediately after swimming or heavy sweating. Even on cloudy days, UV rays can penetrate, so daily application is essential. Can I use Lunessa Skin sunscreen under makeup? \ufe40 Yes! Our lightweight, non-greasy formula makes it an ideal makeup base. Apply sunscreen first, let it settle for 2\u20133 minutes, and then apply your makeup as usual for a flawless, protected finish. Do I need sunscreen even if I stay indoors? \ufe40 Yes! UVA rays (the ones that cause premature aging) can penetrate through glass windows. Additionally, blue light from screens can also affect skin over time. We recommend applying sunscreen every morning, indoors or outdoors. \ud83d\udce6 Orders &#038; Shipping How long does delivery take? \ufe40 Orders are typically delivered within 3\u20135 business days across India. Express delivery options are available at checkout for select pin codes. You&#8217;ll receive a tracking link via SMS and email once your order is shipped. Is there a minimum order value for free shipping? \ufe40 Yes, orders above \u20b9499 qualify for free standard shipping. Orders below this value attract a nominal shipping fee of \u20b949. What is your return and refund policy? \ufe40 We offer a 7-day easy return policy for unused, unopened products. If you received a damaged or incorrect item, please contact our support team within 48 hours of delivery and we will resolve it promptly with a full refund or replacement. \ud83d\udc86 Skin Concerns Is Lunessa Skin suitable for oily\/acne-prone skin? \ufe40 Absolutely! Our formulas are non-comedogenic, meaning they won&#8217;t clog pores. The lightweight, matte-finish variants are especially popular with oily and acne-prone skin types, providing protection without adding shine or triggering breakouts. Can people with sensitive skin use your products? \ufe40 Yes! Lunessa Skin is formulated to be gentle and soothing. Our fragrance-free, hypoallergenic variants are ideal for sensitive skin. We recommend doing a patch test on your inner wrist before applying to the full face. Will sunscreen make my skin darker or cause tanning? \ufe40 No \u2014 sunscreen prevents tanning! UV rays cause melanin production which leads to darkening. By consistently using an SPF 50+ broad spectrum sunscreen from Lunessa Skin, you actively protect your skin tone and prevent further tanning. \ud83c\udf38 No questions found. Try a different search term. Still have questions? Our skin experts are available 24\/7 to help you find the right product for your skin. \ud83d\udcac Chat With Us<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-393","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lunessaskin.in\/index.php?rest_route=\/wp\/v2\/pages\/393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lunessaskin.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lunessaskin.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lunessaskin.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lunessaskin.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=393"}],"version-history":[{"count":13,"href":"https:\/\/lunessaskin.in\/index.php?rest_route=\/wp\/v2\/pages\/393\/revisions"}],"predecessor-version":[{"id":485,"href":"https:\/\/lunessaskin.in\/index.php?rest_route=\/wp\/v2\/pages\/393\/revisions\/485"}],"wp:attachment":[{"href":"https:\/\/lunessaskin.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}